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Retail Consulting Group is a company dedicated to helping dealers provide the best possible customer experience through process design, resulting in customer loyalty, profitability and strong sales volume. The team members have a broad background of experience in retail processes and extensive experience working with automotive dealerships.
We work with dealers to understand their processes and then build on that foundation to identify opportunities where change could result in greater attainment of dealership goals.
Retail Consulting Group utilizes the most up-to-date tools, including web-based systems and processes to evaluate dealerships performance, report results in a timely and effective manner and assist in the improvement of dealership operations.
Retail Consulting Group seeks to do business with customer-focused organizations that achieve profits and sales based on that customer focus.
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